Are you satisfied with your current background check provider, or are there signs indicating it might be time for a change? As a business owner or hiring manager, the quality and reliability of your background check provider are crucial for making informed hiring decisions and maintaining a safe work environment. Here are three signs that it might be time to switch to a new background check provider:
Poor Customer Service:
Are you constantly dealing with long wait times, unresponsive representatives, or unresolved issues? Poor customer service can be a major red flag indicating that your current provider may not prioritize your needs. Your background check provider should be responsive, attentive, and readily available to address any concerns or questions you may have.
Inaccurate or Incomplete Reports:
Are you receiving background check reports that contain inaccuracies or missing information? Inaccurate background reports can lead to costly hiring mistakes and legal liabilities for your business. Your background check provider should deliver comprehensive and accurate reports that help you make informed hiring decisions.
Hidden Fees or Unreasonable Pricing:
Are you experiencing unexpected fees or find yourself paying exorbitant prices for background check services? Transparent pricing and fair billing practices are essential when choosing a background check provider. Hidden fees or unreasonable pricing can strain your budget and erode trust in your provider.
If you’re experiencing any of these signs with your current background check provider, it may be time to explore alternative options. At Western Verify, we understand the importance of reliable and accurate background screening services for your business. With our commitment to exceptional customer service, compliance, advanced technology, and transparent pricing, we provide a seamless experience tailored to your needs.
Don’t settle for subpar background check services. Contact Western Verify today to learn more about how we can support your hiring process with our industry-leading background screening solutions. Make the switch and experience the difference.
Written by Morgan Mower, CRO and Co-Founder of Western Verify